NORA-Moving forward

October 1, 2012

  As we move into the election season, the efforts of the industry are still focused on renewing the National Oilheat Research Alliance. The leadership of the group including Don Allen, Bob Boltz, Doug Woosnam, Jim …

The Gas Side

Editor's IntroductionTimmie McElwain has been working in the gas industry for over half a century and has been training service technicians in the service of gas heating appliances nationwide. In 1994, he founded Gas Appliance …

The itsy bitsy job-security spider

...the itsy bitsy spider hid in the burner rail, got himself real comfy, made the burner fail, along came the technician attempting a relight, but due to lack of training,  received an awful fright.... BOOOOOM!!!! “WHAT THE HELL? …

The Phantom Menace – Part 4

During my years as a heating fuels company GM, I would start each day with a glance at my business dashboard. (Actually I would start each day with a cup of coffee and some sort …

Are they pulling the wool over my eyes?

Q. My web company tells me that I get lots of visits to my website, but I don’t seem to get a lot of phone calls. Are they pulling the wool over my eyes? A. Maybe, …

The Shot Heard Round the World of Oilheat

This time, the start of October and the oilheat season brings a landmark change. In New York City, the biggest city in the nation, a new Bioheat® fuel requirement takes root. For oilheat dealers, this …

The favor you do…may end up costing you

Happy Healthy New Year! Hello again! What a rollercoaster ride of emotions this last few weeks has been. Some of what I’ve seen working the south shore here on Long Island after hurricane Sandy tore through is …

If not now…when?

September 19, 2012

Now I am going to sound like the old guy, but in my 35 years in and around the oilheating industry there have never been challenges like the ones the industry is facing now. There …

That Other Liquid Fuel

September 12, 2012

Propane is, to be more accurate, just one of the other liquid fuels today’s energy provider delivers (let’s not forget Bioheat®) but it is certainly a significant one for today’s oilheat dealer and HVAC contractor. As more and more …

Start with the answer

Often, whether working internally on developing marketing and hedging strategies, or externally in our ever-expanding work with our clients, we try to focus on what the goals of planning are. Generally, we find that while conceptual goal-setting is easy (i.e., …