PERC offers online effectiveness and CSR trainings

Written on: May 20, 2020 by ICM

The Propane Education & Research Council (PERC) has launched a webinar series called “How to be More Effective in Your Role.” These highly interactive webinars are based on the top two most popular sessions attended by propane industry members at the Propane Sales Summit in 2019.
A professional sales trainer will lead the webinars about how to grow your business outside of traditional methods. The content is applicable to anyone in the propane industry, no matter your role. The topics and dates include:

  • May 28,11 a.m. (EST): Building Resilience with a Growth Mindset
  • June 11, 2 p.m. (EST): Finding Your Focus in Difficult Conversations
  • June 18, 11 a.m. (EST): Finding Your Focus in Difficult Conversations

PERC’s online propane sales training in the Learning Center can be found here:
PERC also offers a new program, “Office Personnel: Safety and Sales for Customer Service Representatives,” under its Learning Center online to help sharpen questioning skills , matching needs with solutions and effectively communicating the value of the solution. Other topics include: how to handle safety-related phone calls, new customer calls and other safety topics. See more here: