HomeServe launches Advantage Program for residential HVAC customers

Written on: August 10, 2022 by ICM

Norwalk, CT-based HomeServe has launched a new solution—the HomeServe Advantage Program, an all-inclusive, hassle-free residential HVAC subscription service to help utilities meet energy efficiency targets and enhance customer satisfaction.

Replacing an HVAC (heating and air conditioning) system is a costly proposition for homeowners, putting high-efficiency equipment out of reach of many. This presents a challenge for utilities since achieving efficiency goals depends on increased adoption of more efficient systems.

A recent HomeServe study found that 80% of consumers are interested in a hassle-free subscription model for their HVAC system. The HomeServe Advantage Program provides a no-money-down, ten-year subscription that combines installation of a brand new high-efficiency HVAC system with annual maintenance and unlimited repairs performed by local licensed contractors.

The subscription also includes an innovative energy savings service, enabled by the installation of a state-of-the-art smart thermostat, that maintains home comfort while reducing HVAC runtime by 9% on average. The HomeServe Advantage Program facilitates increased adoption of efficient equipment by making it more affordable while offering the convenience of all-inclusive services.

“This new HVAC subscription solution not only gives customers a wallet-friendly way to upgrade their homes’ heating and air conditioning system for peak comfort and efficiency; it also provides utilities with an opportunity to further enhance the customer experience,” said Tom Rusin, CEO of HomeServe North America. “Further, accelerating adoption of high-efficiency equipment will help utilities achieve their energy efficiency or electrification goals. It’s a win-win for both customers and utilities.”